Asset Management made easy

Central not only simplifies the management of your assets, but it also multiplies the value of them to your business. It helps you get more value and more productivity, while at the same time, it reduces the real costs of asset ownership.

Central Asset Management

Automation that delivers more value from you enterprise assets

As a result of being built on the Central workflow engine, this solution delivers outstanding results. The workflow engine enables us to incorporate simulated Artificial Intelligence that is used to simplify and revolutionise the way you work, providing advanced features for your staff, contractors, customers and business partners.

Unlike other brands of IT task management systems, this solution is much more affordable, faster to implement and delivers a much higher return on investment in less time. Now you can afford to have all the advanced functionality that delivers the real efficiency gains, without the exorbitant expense.

The fully featured system can be deployed and be functional within 1 day if required.

Central is equipped with these powerful fully integrated components;

Designed to handle simple or global and multi-site organisations
Customer database with easy control over access rights
Asset database with warranty and product life cycle management
Integrated knowledgebase for staff and contractors
Integrated knowledgebase for customer self help
Web reporting directly into the live Central system
Noticeboard for important announcements, global, by company or by location
Extensive escalation steps that you can control
Automated notifications by email or mobile phone SMS messaging
Supports multi-team organisation for different issue types, and can include automated assignment
Fully integrated Crystal report engine for advanced reporting anytime by any authorised person

Desktop access for all your remote locations

Central is purpose designed to deliver total desktop access to any location anywhere in the world. The system takes care of multiple time zones, varying access rights for users and staff as well as multiple help desk and multiple field workers locations.. Central can provide one global integrated solution, or can be used in separate locality deployments. Don't settle for second best when the best costs less.

This technology is so smart and advanced that you don't need to use cut down browser capabilities when your staff are out in the field. You can use mobile broadband to access the live system on a laptop. Its fast and easy. Just imagine, no training issues with different capabilities out in the field compared to in the office. Everyone has the full use of the power and easy of desktop screens.

Field teams can use PDA's

Central is a total solution, providing incredibly robust mobile capabilities, including the ability to use on or off line Windows PDA's. The PDA technology is so smart it almost completely eliminates the need to device users to type on the keyboard.

To get the maximum power from the devices you can use either a mobile phone or Wi-Fi connected device. The system is so smart that all synchronisation is automatic. use the device just as if you were permanently connected, even if your not. This technology is market leading. No downtime even when communications are unavailable.

If you don't or can't use wireless connectivity, you can use ordinary PDA's and synchronise them by plugging them into the PC cradle when you get back to your office.

Powerful management reporting

When it comes to improving Asset value, there is nothing that surpasses the trend analysis that this system can deliver. If you can conceive of a report that would benefit you, this system is likely to be able to deliver it to you.

Report generation can be totally automated, so that you don't have top lift a finger. All your reports can be prepared and delivered to you on a schedule that you define. This means an end to the last minute rush to produce all your management report. Central does it all for you. It can even distribute copies to whomever you choose, whenever you choose.

Advanced functionality

Central delivers far more than you would imagine, without complexity. It really does make the task of asset management and cost minimisation an absolute breeze. It can even automatically assign specific issue type to outsource service providers.

New Services for customers

Unlike other brands of asset management solutions, Central has fully integrated and seamless web services that offer advanced features for your customers and stakeholders, that not only deliver better service to them but also help reduce workload on your service teams.

Features such as web based issue reporting, Self help knowledgebase's, historic task lookup and noticeboards to keep them informed of important issues.

Call now for a free, no obligation demonstration

Why not put Seratec to the test. You have absolutely nothing to loose from taking the opportunity to have a free no obligation discussion and demonstration.

Call 1300 851 866

For more information on our products and services Contact Seratec

“Central enables us to better organise and quantify our workload, as well as enabling us to easily pinpoint root causes of issues and deal with them””

Alexandrina Council