July 2007

Almost 300% growth

Now that the financial year has ended, as a testament to the high demand for Seratec's innovative workflow job management solutions, Seratec recorded 295% sales growth over the previous year.

It is apparent that the significant financial investment into Seratec's software technology is paying dividends to customers and Seratec alike. Seratec attributes the huge take-up of its technology to the fact that the solutions deliver real and tangible company wide benefits that enables the customer to dramatically increase their business performance in a matter of weeks.

The incredibly fast deployment times and low cost can't be overlooked either!

June 2007

A Tender spot

Seratec has this month won a tender with one of Australia's largest organisations to provide a job management system.

This win highlights the versatility and strength of the Seratec solution as it competed with some of the largest global names in software solutions and came up the winner.

April 2007

Time to Exchange

This month, Seratec has signed a new corporate customer who needed a powerful project management system to help them manage a large number of intensive and high value telephone exchange upgrades.

The customer could have chosen and afforded any one of the biggest global names in software, but on careful analysis, they chose Seratec.

Apparently, the Seratec solution was not only very well suited to the situation, but super fast implementation and affordable price helped make it an easy decision. Consequently the customer made their decision in a matter of days after seeing the Seratec solution.  

Mar 2007

Seratec signs up for Cebit

Seratec has signed up to exhibit it's flagship technology at the Cebit Expo (Export Alley) in Darling Harbour on the 1st & 2nd of May 2007.

Companies wishing to receive an invitation can contact Seratec.

Register before 15/3/07 and get in for free (otherwise $25 per entry ticket) Telephone 1300 851 866.

Mar 2007

Hold the phone

South Australian Telecommunications specialist Customtel are soon to join the ranks of Seratec customers. As an approved Telstra reseller they are acutely aware of the mobile applications in the market, and have just selected Seratec Central to streamline their own internal  field service operations.

Apparently, they were so impressed with the technology that they now plan to resell the solution.

Jan 2007

Seratec gets HEALTH'Y

Seratec has been awarded a contract to supply three Victorian hospitals with a mobile work management system. The solution will streamline the ad-hoc ordering of support services, making the process faster and easier for both medical and support staff. Management will gain a significantly improved visibility of all aspect of performance and usage.

Nov 2006

Seratec hosted offering

Seratec announces the release of the fully hosted Central application suite for a wide range of industry types so that smaller companies do not have to provide their own in-house server.

Companies can order their Central solution on one day and be up and working on the next business day.

Nov 2006

Central IT update released

Seratec Central IT for internal and external IT support organisations received a feature boost this month with the release of a range of business efficiency enhancing features.

Nov 2006

Central Mobile Service update released

Designed for Plumbers, Electricians, Air conditioning and a wide range of other field service organisations, Seratec's market leading job management solution Central Service, was updated this month to further increase the range of features available to the field service staff.

The update was to further re-affirm Central market leading position as the easiest to use, most efficient and reliable mobile job management solution available today. 

Oct 2006

Central Asset Management update released

Central Asset Management is an all asset and facilities management tool.

The system was enhanced to enable customer more advanced tracking of assets services including electrical testing and tagging.

Oct 2006

Central Complaints Management update released

Central Complaints Management  simplifies the and leverages the recording of customer complaints and feedback.

The system was expanded to deliver increased business advantage through enhanced trend identification of root causes of customer problems.

Oct 2006

Fieldforce Services order Central system for Brisbane

Seratec won a second site deployment for Seratec Central for approximately 50 field staff with  Fieldforce Services Brisbane office following Fieldforce wining a $22.5M deal with Brisbane Water.

Fieldforce already uses a Seratec solution for 50+ Sydney plumbers after Fieldforce won a similar tender with Sydney Water in 2005. Seratec Central was a key ingredient in the tender solution.

See Fieldforce's testimonial for insight into how Seratec software has helped Fieldforce win tenders.