Seratec



Workflow Centric Solutions

Seratec solutions automate your key workflow processes and procedures to deliver certainty and cost effectiveness.

Products

When efficiency counts, you can depend on Seratec Central to deliver the results.

See what our customers say about our service and solutions. Read testimonials...

 

Field Service Management

   

Field Inspections

 

Service orientated businesses can now achieve worlds best practice and increase their productivity and profitability. Manage your field team with total confidence & ease.

 

Inspections and quality surveys are a breeze with Central. Easily schedule inspections and receive the results back in the office within seconds after the inspection is complete.

 
 

Facilities & Asset Management

   

Asset Management

 

The ideal solution for a company providing IT hardware, software or services support. The system includes help desk, PDA for field teams and a portal for customers.

 

Service orientated businesses can now achieve worlds best practice and increase their productivity and profitability. Manage your field team with total confidence & ease.

 
           
 

IT Service Provider

   

IT Help Desk

 

The ideal solution for a company providing IT hardware, software or services support. The system includes help desk, PDA for field teams and a portal for customers.

 

A complete solution for efficient task management for Internal IT departments with a full compliment of tools to make help desk management a breeze

 
           
 

Service help desk

   

Project Management

 

Support staff can guarantee call follow through and can answer questions beyond their personal capabilities without referring questions to other staff.

 

Streamline projects of all kinds in your business. Guarantee that no task will be overlooked and that all steps a re planned and tracked. Auto allocation of work as it comes due. 

 
           
 

Timesheet Management

   

Inventory Management

 

Simplifies your timesheet management to better control costs and simultaneously lower the admin overhead. Truly easy and smart.

 

Isolate your staff from your financials at the same time as improving your control over inventory. Better deal with your complex inventory  needs. 

 
           
 

Complaints Management

   

Enterprise task management

 

Turn complaints into a significant business benefit. It helps you capture the facts, solve customer issues more reliably and identifies the root causes so you can fix them.

 

Streamline your general task assignment and general workflows within your office. Suitable for every worker with a PC, it can massively increase your staff productivity.

 
           
 

HR Management

   

Intranet In a box

 

Simplify the management of your staff. From timesheets, skill, training and the recording of other key data, such as licenses, insurances, all with automated alerts.

 

Get a fully featured intranet with very low license costs. Enabled easy lodging and updating of information. A range of powerful capabilities that will suit almost any organisation.

 
           

 

Knowledge Management

 

Central Service Centre

 

Storage, fast and easy retrieval of learned knowledge, policies, procedures and critical information can deliver much needed time and efficiency savings for your staff.

 

Fast and easy tracking of products returned for repair. Track warranty, serial numbers, repair history,  ownership and much more.

 

           

Instant Document Search

 

 

Automate Your Reports

 

Locating missing or hard to find files on your file systems takes less than a second with this powerful file content indexing system from Seratec. You cant afford to lose time, see it now.

 

Reporting has never been easier, because now all your management reports can be pre-programmed to arrive on time, every time with no time waste manually running them.

 
           

 

Custom Development

 

Customised Mobile Solutions

 

Having solutions tailored to your specific needs has never been easier and more cost effective. The smart technology and Artificial Intelligence means fast and affordable solutions.

 

Mobile applications have never been so powerful, affordable and practical. Seratec can custom build a perfect solution for less than most off the shelf solutions.

 
 

 

     

 

Seratec develops and delivers robust enterprise-wise applications that are purpose built to deliver incredible business efficiency gains by employing automation to do the menial tasks that need not be performed by human labour. There has never been a more affordable way to have business processes and procedures streamlined and to be able to deliver a solid return on investment within the first year.

For more information on our products and services Contact Seratec

Brochures & documents

Seratec products overview brochureSeratec general flier 1

How to achieve a quantum leap in your business processesSeratec general flier 2

How to achieve a quantum leap in your business processesSolution matrix    (50kb)

Now at last, managing your business couldn't be easier.

Seratec builds solutions that employ simulated Artificial Intelligence that follows strict rules that you define. That means your systems become far more productive, because they automatically handle many of the tasks that would traditionally slow down the performance of your staff.

AI can also be a powerful way to improve service to your customers. Find out today how this clever and affordable this technology can be for you.